Privacy Policy – EduAdvice.in

1. Introduction

This Privacy Policy describes how EduAdvice and its affiliates (collectively "EduAdvice, we, our, us") collect, use, share, protect or otherwise process your information / personal data through our website https://eduadvice.in/ (hereinafter referred to as 'Platform'). At EduAdvice.in, we appreciate and value your privacy, and we take every effort to ensure that your personal information is safeguarded while you visit our site seeking educational news, the latest education news, top schools, top colleges, tuitions, and academic updates in India and abroad.

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms, and agree to be governed by the laws of India including laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

2. Information We Collect

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we collect includes:

• Personal Data: Name, date of birth, postal address, telephone/mobile number, email ID, and any proof of identity or address provided during registration or communication.
• Sensitive Personal Data: Collected only with your explicit consent where applicable, such as bank account details, credit/debit card information, payment instrument details, or biometric information (such as facial features to enable specific platform features) in accordance with applicable laws.
• Non-Personal & Technical Data: Browser type, operating system, IP address, device details, and browsing patterns across topics like education news today, undergraduate education, top schools, top colleges, and studying abroad options.
• Transaction & Behavioural Data: Information related to your transactions on the Platform and partner platforms, compiled and analyzed on an aggregated basis to improve user experience.

3. Usage of Personal Data

We use your personal data to provide the services you request, including:

• Assisting sellers and business partners in handling and fulfilling orders.
• Enhancing user experience, resolving disputes, and troubleshooting issues.
• Informing you about online and offline offers, products, services, educational notifications, government job updates, and academic opportunities.
• Conducting marketing research, data analytics, and user surveys to improve content in areas like international education and top countries to study abroad.
• Detecting and protecting against errors, fraud, and other criminal activities, and enforcing our terms and conditions.

You always have the option to opt-out of marketing communications or withhold specific information, though access to certain features may be restricted if required permissions are not granted.

4. Sharing of Information

Personal information of EduAdvice.in is never sold, rented, or traded to unauthorized third parties. We may share information under the following circumstances:

• Internal Affiliates: Shared within our group entities and corporate affiliates to provide seamless service access and relevant product offerings.
• Third-Party Service Providers: Disclosed to logistics partners, prepaid payment instrument issuers, sellers, and reward program partners to facilitate order fulfillment and payments.
• Legal & Law Enforcement Mandates: Disclosed to government agencies, law enforcement offices, or court orders if required by law or in good faith belief that disclosure is reasonably necessary to respond to legal processes, protect user safety, or enforce our Terms of Use and Privacy Policy.

5. Security Precautions & Anti-Phishing Warning

To protect your personal data from unauthorized access, loss, or misuse, we adopt reasonable security practices and adhere to security guidelines using secure servers. Users are responsible for maintaining the confidentiality of their account logins and passwords. While we take strong steps to secure your data, transmission over the internet cannot be 100% guaranteed as completely secure.

Important Warning: If you receive an email or call from any person or association claiming to represent EduAdvice and seeking sensitive personal data like debit/credit card PINs, net-banking passwords, or OTPs, never disclose such information. EduAdvice will never ask for such details. If you have already revealed such information, report it immediately to your bank and an appropriate law enforcement agency.

6. Cookies and Tracking Technologies

Cookies are utilized on our site to improve user experience, remember site preferences, and analyze web traffic. Cookies allow us to understand how users interact with content such as education news in India so we can continuously enhance our services. You can manage or disable cookie preferences directly through your browser settings.

7. Third-Party Links

EduAdvice.in contains links to external websites for further study abroad resources, educational institutions, or career options. When accessing third-party sites, you are governed by their privacy policies. EduAdvice.in is not responsible for the privacy practices or content of external third-party sites.

8. Data Deletion and Retention

You have the option to delete your account by visiting your profile and settings on our Platform, or by writing to us. Account deletion will result in the loss of all account-related information. We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Anonymized data may be retained for analytical and research purposes.

9. User Rights & Consent

You have the right to access, rectify, and update your personal data through the Platform. By using our Platform or providing your information, you consent to the collection, use, storage, and processing of your data in accordance with this Privacy Policy.

You may withdraw your consent at any time by writing to our Grievance Officer with the subject line “Withdrawal of consent for processing personal data”. Please note that withdrawal will not operate retrospectively and may restrict access to services requiring that data.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal requirements or information practices. Significant updates will be highlighted on the Platform as required by law.